Locations & Hours
Connect With Us!
Henrico Connection
7700 Shrader Road
Richmond, VA 23228
(804) 756-5000
(800) 833-5200
Fax: (804) 756-5005
Email: memberservices@connectsfcu.org
Lobby Hours
Monday, Tuesday, Thursday, Friday: 9:00 am – 5:00 pm
Wednesday: 10:00 am – 5:00 pm
Drive-thru Hours
Monday, Tuesday, Thursday: 9:00 am – 5:00 pm
Wednesday: 10:00 am - 5:00 pm
Friday: 9:00 am – 6:00 pm
Hanover Connection
9280 Chamberlayne Rd
Suite 100
Mechanicsville, VA 23116
(across from Rutlands)
(804) 427-5185
(804) 756-5000 (800) 833-5200
Fax: (804) 427-5183
Email: memberservices@connectsfcu.org
Lobby Hours
Monday, Tuesday, Thursday, Friday: 9:00 am – 5:00 pm
Wednesday: 10:00 am – 5:00 pm
Drive-thru Hours
Monday, Tuesday, Thursday: 9:00 am – 5:00 pm
Wednesday: 10:00 am - 5:00 pm
Friday: 9:00 am – 6:00 pm
Chesterfield Connection
9960 Midlothian Turnpike
North Chesterfield, VA 23235
At the intersection of Midlothian Tnpk and Robious Rd., next to LL Flooring
(804) 674-8000
(804)756-5000 (800) 833-5200
Fax: (804) 674-8008
Email: memberservices@connectsfcu.org
Lobby Hours
Monday, Tuesday, Thursday, Friday: 9:00 am – 5:00 pm
Wednesday: 10:00 am – 5:00 pm
Drive-thru Hours
Monday, Tuesday, Thursday: 9:00 am – 5:00 pm
Wednesday: 10:00 am - 5:00 pm
Friday: 9:00 am – 6:00 pm
LoanLink is a 24-hour lending call center. A live representative will take your application. Just dial 756-5000 and press the option for “LoanLink”.
TAPS (Teller Access Phone Service) allows you easy access to your account 24 hours a day, 7 days a week!
Call (804) 756-5000 or (800) 833-5200 and press the option “TAPS” for:
- Balance inquiries
- Checks cleared
- Deposits made
- Money transfers
- Check withdrawals from savings and LOC
- Statement copy requests
- And more!
Additional numbers for specialized service:
- (804) 756-5000 Auto Attendant
- (757) 472-2372 Collections
- (804) 756-5045 Loans
- (804) 756-5045 VISA Credit Cards
- (804) 756-5028 Accounts Payable
Hundreds of ATMs are available to get you connected to the cash you need. Right here in RVA and across the country, there is a surcharge free ATM in your path of travel.
Connects participates in the surcharge free program of the CULIANCE Network to make sure that you have options!
CULIANCE ATM Locator > Search using an address or Zip Code.
ATM Security and Safety
The keys to using an ATM safely are awareness and knowledge.
- If possible, do not use ATMs late at night or very early in the morning.
- Use only well-lit ATMs in public places.
- Before approaching the ATM, make sure there are no suspicious persons around.
- If you see anything suspicious, leave immediately and report it to the police.
- Have your card ready before approaching the ATM and keep your wallet or purse secure.
- Don’t approach the ATM until the person in front of you has completed their transaction and left the machine.
- Shield your personal identification number (PIN) from view when entering the numbers.
- Pay special attention to the ATM keypad and area where you insert your card. If something seems new or suspicious at an ATM you use regularly, don’t use that ATM and contact the financial institution.
- Don’t count your cash at the ATM.
- If an ATM keeps your card, immediately report it to your financial institution.
- If you need to get out of your car for a walk up ATM, don’t leave the car running or unlocked.
- Stay aware of what’s going on behind you.
Drive up ATMs
- Keep car doors locked and windows rolled up except when necessary to access the ATM.
- Monitor the area around you to ensure nobody is approaching your vehicle.
- Drive off if someone starts approaching.
CO-OP Shared Branch Connections
Credit unions have come together and created shared branches which allow a participating member to conduct most business just as if it were their own credit union branch. By sharing facilities, credit unions can offer greater convenience for members to access their accounts.
Many locations are available within participating credit unions. Use the Co-Op Shared Branching Locator to find shared branching locations near you.
The stand alone location in Richmond is open Monday -Friday 9:00 am – 6:00 pm and Saturday 9:00 am – 1:00 pm.
East End
Highland Springs
109 East Nine Mile Road
(804) 737-3760
If you need to open or close accounts, conduct credit card transactions, cash third-party checks, or conduct Certificate of Deposit or IRA transactions, please visit any Connects branch. Shared branches cannot accommodate such transactions,