Connects Federal Credit Union Member Service Representative
Interested in an opportunity that can offer multiple development paths? We have an opportunity that will allow for learning and developing Operational, Customer Service and Sales skill sets.
We’re on the hunt for a couple of Member Service Representatives (MSR's) to help us live our mission and fuel our growth. Ideal candidates are goal-oriented individuals who are comfortable carrying a quota and are driven by the rewards of exceeding it.
Benefits include:
Medical and
Dental Insurance!
401(k) with
employer contribution!
Paid
Holidays!
Paid
Vacation!
Employee
Incentive Plan!
Flexible
Spending Account!
Group
Life Insurance!
Long Term Disability!
Tuition
Assistance!
And
more!
Who we are
We describe Connects as a 75-year-old startup. We are 100% proud of our past but we’re not stuck in it. We are always looking for new and better ways to Connect to the Community, Activate possibilities and Deliver financial freedom.
What you'll do
- You will get to interact with our members and help them utilize our products and services. That could look like taking a deposit, fixing a problem, selling them a new product (or maybe all 3 at once)
- You’ll be based in a branch location, but you’ll also be given the ability to connect with your community at various events outside of the office.
- We are a Credit Union there will be administrative tasks such opening, closing, compliance and safety-related administrative procedures that will have to be accomplished. What’s exciting here is you’ll have a voice in reinventing and streamlining these processes…which looks great on a resume.
What you'll need
- Growth mindset
- High School diploma or equivalent required.
- Ability to handle cash proficiently, previous cash drawer management experience preferred
- Strong organization, oral and written communication skills, as well as professional image.
- Proactive sales skills and experience in addition to customer/member service experience
Compensation
- $15 to $20 an hour depending on experience
- On target monthly incentives based on individual performance can exceed $900
- Yearly bonus based on Credit Unions’ performance up to $25,000
Interested in a career at Connects?
Please send your resume to hr@connectsfcu.org.